FAQs

Quality

How do you ensure the quality of your products?

Strict Quality Controll

We have established a perfect supply chain consists of strictly filtrated excellent vendors and each product will be tested before leaving our factory.
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Sample

Do you provide samples ? is it free or not?

Sample Available

Samples are available for you, but should be paid. Thanks for your kindly understanding.
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OEM

Can you do OEM for us?

OEM, ODM, OBM

Yes, we provide with OEM, ODM, OBM to meet the variety demands of your business.
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Support

Do you have any support to help me win more market share?

Lone-term Marketing

We provide with long-term marketing and after-sale support, professional engineer will help to recommend the most suitable products after studying your customers’ requirements, and customize solution for any of your special applications. 
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Certificate

Do you have any certificates which is necessary in our market?

Yes

All of our products are ETL/CETL/CE/ROHS/CEC/SAA/SABER certificated. We can also apply for the special certificate that is required in your market.
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Payment Term

How about terms of payment?

Negotiable

T/T 30%/70% is most recommended, Paypal/Western Union/LC and other terms of payment are also acceptable.
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Warranty

How is your warranty?

12 months

We provide with 12 months warranty since goods leave our factory. In warranty period, if defective rate is higher than 2%, you may return the whole container to us all on our cost.
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